Shipping

Certainly! Here’s a **Shipping Policy** tailored for **MicroBoss.shop** that clearly outlines the shipping process, delivery times, fees, and related information for Nigerian customers, while also maintaining transparency: --- ### **Shipping Policy for MicroBoss.shop** **Effective Date: \[Insert Date]** At **MicroBoss.shop**, we are committed to providing you with a seamless shopping experience. This Shipping Policy explains how we handle the shipping of your orders, delivery timelines, and related charges. Please read through this policy carefully to understand how we manage shipping for your orders. --- ### 1. **Shipping Locations** We currently offer shipping across **Nigeria**. Unfortunately, at this time, we do not ship internationally. However, we are working to expand our shipping coverage to other regions, so stay tuned for future updates. --- ### 2. **Processing Time** * **Order Processing**: All orders are processed within **1–2 business days** from the time they are placed, subject to availability of the products and payment verification. * **Business Days**: Our business days are Monday through Friday, excluding public holidays. * **Order Confirmation**: You will receive an order confirmation email once your order is placed, and another email when your order is dispatched. --- ### 3. **Shipping Methods and Delivery Times** We use reliable delivery partners to ensure your order arrives safely and promptly. Depending on your location, the shipping method, and product availability, delivery times may vary. * **Standard Delivery**: Typically takes **3–7 business days** within major cities. * **Express Delivery**: Available for selected items, and delivery takes **1–3 business days** for major urban areas. Please note that delivery times may vary based on external factors such as weather conditions, courier availability, and other unforeseen circumstances. --- ### 4. **Shipping Costs** Shipping charges are calculated based on the size, weight, and delivery location of your order. You will see the applicable shipping cost at checkout before completing your purchase. * **Free Shipping**: We offer **free shipping** on orders over **\[Two hundred and Fifty Thoudand Naira where the puchase is for not more than 2 items]** (e.g., ₦250,000) within Nigeria. * **Standard Shipping Fees**: For orders below the free shipping threshold, the shipping cost will be calculated and displayed at checkout. * **Express Shipping Fees**: If you choose Express Shipping, additional charges may apply, and these will be clearly shown during the checkout process. --- ### 5. **Order Tracking** Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order through our delivery partner's tracking system. You can track your order status at any time. --- ### 6. **Shipping Delays** While we strive to deliver your order on time, there may be delays due to circumstances beyond our control, such as: * **Weather disruptions** * **Delivery partner issues** * **Unforeseen logistical challenges** If your order experiences a significant delay, we will inform you as soon as possible and do our best to resolve the issue quickly. --- ### 7. **Undelivered Packages** In the event that your order cannot be delivered due to an incorrect address or other delivery issues (e.g., failure to collect upon delivery attempt), the following will apply: * **Incorrect Address**: If the address you provided is incorrect, we will notify you and request the correct information. Additional charges may apply if re-shipment is required. * **Unclaimed Shipments**: If your order is returned due to non-collection or failure to respond to delivery attempts, you may be responsible for any return or re-shipment charges. --- ### 8. **Damaged or Missing Items** If your order arrives damaged or if there are items missing from your package, please contact us within **48 hours** of receiving the order. We will investigate the issue and ensure that the matter is resolved, either through a refund or replacement. To assist with the investigation, please provide: * A detailed description of the issue. * Photos of any damaged items. * Your order number. --- ### 9. **Customs and Import Duties (If Applicable)** For customers within Nigeria, there are no customs or import duties. However, if **MicroBoss.shop** begins offering international shipping, any applicable customs or import duties will be the responsibility of the customer. These charges are determined by the local authorities and are outside the scope of **MicroBoss.shop**. --- ### 10. **Shipping Restrictions** Some products may have shipping restrictions due to size, weight, or special handling requirements. These items will be clearly marked on the product page, and we may contact you to discuss shipping options. --- ### 11. **Contact Us** If you have any questions or concerns about our shipping policy, or if you need assistance with your order, please contact us: **Email**: \[sales@microboss.shop] **Phone**: \[I\+2348056333318] **Physical Address**: \[Suite 7, Z.M.Plaza, Ahmadu Bello Way, Area 11, Garki 2, Abuja, F.C.T.] --- ### **Disclaimer:** This Shipping Policy is subject to change. We will notify you of any significant changes to our shipping practices by updating this page with the revised policy. For the most accurate and up-to-date information, we encourage you to review this policy regularly. ---